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How Canvassing Works…

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Our Medical Checks / Canvasses are designed to contact the 15 closest medical facilities in a specific geographical area, up to a 70 mile radius, to find When & Where a Claimant may have received medical treatment. The starting point is usually the Claimant’s home address, but it can be equally helpful to search the area around a Claimant’s work address or even a prior address. INTERTEL searches the specific area and gathers certain detailed information that may indicate the presence of a possible pre-existing condition.

Canvassing can assist all lines of insurance associated with any bodily injury claim (Workers’ Compensation, Auto Bodily Injury, Disability, etc…). No matter the line of insurance involved, the key point of consideration is that at any time a claimant and/or their attorney may knowingly withhold information pertaining to a claimant’s medical treatment history. As an example, claimants often “pick and choose” what medical information is being shared whether it is a 1st party or 3rd party claim. In any case, being able to further validate or discover other medical providers involved in treating the claimant is always going to be critical in evaluating the claim as well as potentially identifying a clearer picture of exposure.

INTERTEL’s Medical Canvass Analysts search the specified area(s) and gather certain detailed information that may indicate the presence of a possible pre-existing condition.

CREST Determines if the Claimant received treatment prior to the date of loss.

CREST Verifies the alleged injuries are not those for which the Claimant previously sought treatment.

CREST Helps determine whether the Claimant has a history of injury claims.

CREST Assesses whether the reported injuries occurred outside the course of employment.

CREST Discovers unknown treatment information not previously disclosed by the Claimant or Claimant’s attorney.

CREST Uncovers possible patterns of drug seeking behavior.

CREST Substantiates Claimant statements about prior medical treatment and reveals possible material misrepresentations.

CREST Provides treatment information for specific time periods when conducting “pre-ex investigations”