Update: March 23rd, 2020

Dear Valued INTERTEL Client,

I hope this note finds you and your organization well in this challenging time. INTERTEL is closely monitoring developments related to COVID-19, including information and guidance published by the World Health Organization and the Center for Disease Control.

In respect to the executive orders related to California, Pennsylvania, New York, Illinois, Ohio, New Jersey, Connecticut, Louisiana and Michigan, INTERTEL remains open with no disruptions to our canvass operations during these state orders. To ensure we continue to maintain normal operations as the spread of COVID-19 progresses, INTERTEL is having daily calls internally to asses potential challenges.

What does this mean for you?

  • INTERTEL remains fully staffed to complete medical canvass assignments.
  • Updates sent out immediately based on any changes to COVID-19 effects on INTERTEL operations.
  • INTERTEL continues to be able to accept new requests via phone, email and online request form.

We will update you as this situation evolves. Please expect e-mail updates and, of course, you can always check our website. Please feel free to reach out to your Client Success team member if you have any questions or concerns.

Thank you for business as we all work hard to navigate through these challenging times. Rest assured, we are focused on supporting you and everyone remaining healthy.

Original Post: March 16th, 2020

Dear Valued INTERTEL Client,

I hope this note finds you and your organization well. INTERTEL is closely monitoring developments with respect to COVID-19, including information and guidance published by World Health Organization and the Center for Disease Control.

INTERTEL remains open with no disruptions to our service centers. To ensure that we can maintain normal operations as the spread of COVID-19 continues, we have activated our Pandemic Response Plan.

COVID-19 has not impacted INTERTEL’s ability to deliver any services at this time. Our strategy for business continuity includes:

  • Following CDC guidance to create awareness and preventative measures to reduce the chance of infection in the workplace.
  • Cross-training employees to help maintain business operations in the event of decreased employee availability.
  • Plans for keeping service center facilities open and staffed and contingency plans in the event an INTERTEL office cannot be kept open and/or adequately staffed.
  • Regular conversations internally regarding updates from state and federal officials.

Thank you for your business as we all work hard to navigate through these challenging times. Rest assured, we are 100% focused on supporting you in the coming days and weeks. We will communicate updates to notify you of changes to the availability of INTERTEL’s services.

steves signature

Steve Derossett

President – INTERTEL, Inc. 

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