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About INTERTEL

The Nation’s Largest, Full Service Provider Of Historical Medical Canvass Data

INTERTEL, the nationally recognized leader and industry architect, provides the claims industry with the most secure, consistent, & comprehensive information for over 2 decades. Our dedicated resources are highly specialized bringing over 30 years of experience in the Medical Canvassing field, and more than 60 years in the insurance business. Currently, Intertel maintains the largest canvass operation in the country. Our full time canvassing staff has the logistical capabilities to continually offer best-in-class service and results.

ABOUT L&IEXPLORE CAREERS
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About L&I

Intertel is now part of Datavant’s Legal & Insurance segment, strengthening our industry-leading medical canvassing expertise with the scale and technology of the nation’s most trusted health data network.

For decades, Intertel has helped insurance carriers and legal teams uncover the complete medical picture. Today, as part of Datavant, we are integrating canvassing, retrieval, and insights into a more connected ecosystem. By pairing operational precision with secure data exchange and intelligent analysis, we deliver deeper clarity and stronger case outcomes.

Datavant’s mission is to connect the world’s health data.

Through Ontellus, we advance that mission by turning unstructured records into meaningful insight, reducing manual work and empowering faster, more confident decisions.

Message from the President

Mark Harris
President, Legal & Insurance

Healthcare data is more critical — and more complex — than ever. Legal and insurance professionals are under increasing pressure to move faster, reduce friction, improve transparency, and make confident decisions backed by evidence. At the same time, providers are navigating growing operational demands and regulatory requirements.

As part of Datavant, we are uniquely positioned to simplify that complexity. 

Datavant’s mission to connect the world’s health data is not theoretical – It is practical, operational, and mission-driven. Within the Legal & Insurance segment, we are bringing that mission to life by building a more connected, intelligent ecosystem for medical records and case information.

Through the integration of our record retrieval, provider network, medical canvassing, expert services, and intelligent analysis capabilities, we are bringing the best of our acquisitions together under one connected experience. What once operated as separate tools and workflows is now becoming a coordinated ecosystem.

The result is an end to end solution that supports secure record management, intelligent analysis, and seamless collaboration across requestors, providers, and partners. By aligning our technology, operations, and teams within Datavant, we are creating a more streamlined, scalable foundation for the future of Legal and Insurance.

This is not simply a rebrand or an integration story. It is a transformation story.

Our Vision

The health, legal, and insurance ecosystems have historically operated in silos. Data was fragmented. Processes were manual. Insight required time and interpretation.

We are helping change that.

By connecting data securely and layering intelligence on top of it, we are enabling faster case resolution, more informed claims decisions, reduced administrative burden, and stronger compliance. In doing so, we are not just improving workflows — we are strengthening the infrastructure of how critical decisions get made.

Intertel Logo 1998 version

Founded In 1992

Originally founded as a P.I. surveillance company, INTERTEL quickly evolved into a premier claims intelligence provider with an emphasis on claimant activity levels that could indicate possible pre-existing conditions.

Core Focus: Commitment

By 2002, INTERTEL points all corporate strategies toward becoming the industry leader in medical canvassing as it is known today. The Medical Canvass Program approach is adopted widely by most SIU’s and claims organizations.

Core Focus
Partnerships

Strength Through Partnerships

With year over year of record growth, INTERTEL continues its journey to become the #1 systems integrated service partner in Medical Canvassing. This is complemented by a multitude of third-party software integrations and data sharing partnerships including; National Insurance Crime (NICB), Data Axle (InfoGroup), Customer Single Sign On, Lexis Nexis, Trans Union (TLO), and GuideWire Claims Center.

Growth Through Ecosystem Synergies & Acquisition

October 1, 2020: Ontellus, the nation’s largest full-service medical record retrieval service partner for insurance claims & litigation, acquires INTERTEL and MasterTrace creating a powerhouse combination between record retrieval and medical canvassing.

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