Medical canvassing is one of the few ways to uncover and verify medical treatment information for a claim. Specifically, treatment date information (admit & discharge, prescription fill, and imaging dates). Medical canvassing pairs nicely with claims indexing and subject statements about prior medical treatment.
Medical canvasses are designed to contact the closest medical facilities in a specific geographic area to identify When & Where an injured person may have received medical treatment. The starting point is usually the Claimant’s home address, but it can be equally helpful to search the area around the work address or even a prior address of the injured person.
Canvassing can assist all lines of insurance associated with any bodily injury claim (workers’ compensation, auto bodily injury, disability, etc…). No matter the line of insurance involved, the key point of consideration is that at any time a claimant and/or their attorney may knowingly withhold information pertaining to a claimant’s medical treatment history. As an example, claimants often “pick and choose” what medical information is being shared whether it is a 1st party or 3rd party claim. In any case, being able to further validate or discover other medical providers involved in treating the claimant is always going to be critical in evaluating the claim.
As one of the original companies to offer medical canvassing services, INTERTEL’s dedicated resources are highly specialized and provide unmatched experience in the medical canvassing field. Currently, INTERTEL maintains the largest canvass operation in the country. INTERTEL’s full time canvassing staff has the logistical capabilities to continually offer the best-in-class service and results.