Our Team.

Meet The Intertel Leadership Team

The Intertel leadership team is committed to offering medical canvass & digital intelligence solutions that can be tailored to meet your needs and to serve as an extension of the claims handling process. We take pride in our ability to work closely with our clients toward shared visions, and common goals & objectives.

Darren Klauser
Chief Executive Officer
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Aaron Deister
Chief Financial Officer
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Steve DeRossett
President
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Melanie Pita
Chief Product Officer & Chief Legal Officer
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Nick Russe
Chief Information Officer
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Lori Neal
Senior Vice President, Human Resources
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Jim Gauger
Senior Vice President, Account Management & Client Delivery
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Tim Kennedy
Senior Vice President, Sales
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Nate Hessel
Vice President, Business Development
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Francisco Cabrera
Vice President, Operations
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Lindsey Bayless
Director, Administration
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Interested in a Partnership?

Find out why the top insurance carriers, TPAs, and defense firms choose INTERTEL as their trusted partner for medical canvassing.

Client Success
INTERTEL’s Client Success department brings together many of the industry‚Äôs top professionals. These highly trained men and women take the industry lead when procuring new clients, working closely with current clients, and always ensuring customer satisfaction. In addition, many members of this department are Continuing Education (CE) certified instructors and spend the vast majority of their time traveling the country presenting to current and prospective clients. While all employees at INTERTEL strive to achieve a high level of customer satisfaction, this department takes a particular interest in building and maintaining long-lasting, trusted business partnerships all around the world.
Medical Canvassing Analysts
INTERTEL team members working under this unit are responsible for conducting specified medical facility canvasses. With over 150 medical canvassing analysts on staff (and growing), INTERTEL’s medical canvassing department is currently the largest medical canvass operation in the country. All members of this industry-leading team participate in continual training associated with medical record-keeping standards, legal & ethical codes of conduct, and on-going technical proficiency centered around INTERTEL’s proprietary software, MedCheckPro.
Administrative Services
INTERTEL’s administrative support personnel serve a critical function during the life cycle of each and every assignment received from an Intertel client. Typically, these consistently professional individuals are the first to lay eyes on all assignments during the intake process. Equally as important, members of the administrative services team serve as the last line of defense to ensure that INTERTEL’s industry-leading quality standards have been met prior to the delivery of our completed reports to our clients. Other mission-critical duties of this department include customer service inquiries, billing questions, assignment intake, human resources, and final report preparation.