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The best social media channels to canvass (That aren’t Instagram or Facebook)

By February 26, 2025No Comments

Social canvassing is the process of searching, capturing and preserving digital evidence from social media channels and other online sources. Information gathered during a social canvass can be used to establish previously unknown connections between claimants, validate claims, find alternative sources of income, confirm activity levels after an alleged injury and more.  

When we think about canvassing social media channels and other websites, the first ones that come to mind are probably Instagram, Facebook and X. And while these channels can certainly be full of useful information, they aren’t the only sources that should be considered during a social canvass. Here are a few examples of other apps and websites that can provide valuable information:  

Transactional and classified apps
Examples: Venmo, PayPal, CashApp, Poshmark, Etsy, OfferUp 

Activity on these apps and websites can help establish a connection between claimants or indicate additional sources of income. Venmo can be particularly valuable as it can show both a person’s transactions and friend list, which is created from their phone contacts.  

Exercise apps
Examples: MaxPrep, Strava, Runkeeper, Nike+ 

These apps can be used to establish activity levels both before and after an alleged injury. They can also potentially help determine a claimant’s location during certain dates and times.  

Music apps
Examples: Spotify, SoundCloud 

Unlike Facebook or Instagram where a person may have hundreds or thousands of friends and followers, users typically keep their connections on music apps limited to those closest to them. Canvassing these apps can help establish a person’s immediate network, which in turn can lead to uncovering more information about the claimant themselves.  

Social canvassing is an invaluable tool for any fraud investigation. At INTERTEL, we include these social media channels and more in our canvasses, to make sure you get the most information possible. Learn more about our social canvassing services here.