News and Events

The latest from INTERTEL

Check out the latest news and information, straight from INTERTEL. Keep checking back for info on current events, industry reports, and more.

Joe Stephenson, Insurance SIU Executive, Joins INTERTEL as Director of Digital Intelligence Solutions

St. Louis, Missouri (March 27, 2019) – INTERTEL, the nationally recognized leader in Medical Canvassing, today announced the hiring of Joseph E. Stephenson, CIFI, CSMIE as Director of Digital Intelligence Solutions. In the newly created position, Stephenson will lead INTERTEL’s Digital Intelligence Solutions division, continuing to build the company’s brand as it enhances its service offerings and moves to target new claims industries to benefit a growing clientele. With 30 years of experience in both …

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#TermTuesday: Ownocc and Anyocc
March 26, 2019 Insights

Long-term disability (LTD) policies usually belong to two categories: Own Occupation (ownocc) or Any Occupation (anyocc). When a claimant first is approved for LTD, it is as “ownocc.” This policy defines a disability as the inability to work at your regular occupation, but you may still be able to work in another field. After a year, the claimant is re-evaluated and so is their status. If it is believed that they can still do work, …

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#TermTuesday – What are MIST or LIST Claims?
January 8, 2019 Insights

January 8, 2019 This week, we take a look at: MINOR IMPACT AND SOFT TISSUE INJURY (MIST) CLAIMS (also known as Low Impact and Soft Tissue (LIST) claims) MIST is an acronym that means “Minor Impact Soft Tissue.” MIST is a classification used to designate an insurance claim that involves minimal visible damage to a vehcile and a “soft-tissue” injury. Some common soft-tissue injuries resulting from car accidents include: Sprains Strains Contusions Whiplash Medical Canvassing …

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INTERTEL Joins Movement Against Fraud as an Official Supporter of Fraud Awareness Week
November 9, 2018 Insights

November 9, 2018 Fraud costs organizations worldwide an estimated 5 percent of their annual revenues, according to a study conducted by the Association of Certified Fraud Examiners (ACFE). The ACFE’s 2018 Report to the Nations on Occupational Fraud and Abuse analyzed 2,690 occupational fraud cases that caused a total loss of more than $7.1 billion. The seriousness of the global fraud problem is why INTERTEL, Inc. announced that it will be participating in International Fraud Awareness Week, …

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INTERTEL Strengthens Executive Team with Nate Hessel’s Promotion to Senior Vice President of Corporate Strategy
September 6, 2018 FeaturedPress ReleasesUncategorized

INTERTEL Strengthens Executive Team with Nate Hessel’s Promotion to Senior Vice President of Corporate Strategy   St. Louis, Missouri (Sept 6, 2018) – INTERTEL, the nationally recognized leader in Medical Canvassing, today announced the promotion of Nate Hessel to Senior Vice President of Corporate Strategy, effective immediately.  A new role, based in St. Louis, Hessel will lead INTERTEL’s sales and marketing, continuing to build the company’s brand as it enhances its service offerings and moves …

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INTERTEL Launches PRE-EX CANVASS, New Medical Canvassing Sub-Brand
August 28, 2018 FeaturedPress ReleasesUncategorized

INTERTEL Launches PRE-EX CANVASS, New Medical Canvassing Sub-Brand Becomes Part of the INTERTEL Family, Providing Integrated Medical Canvassing Services to the Disability and Life Insurance Industry   St. Louis, Missouri (August 28, 2018) – Citing increased demand for Medical Canvassing services from their diverse client base, INTERTEL, the nationally recognized leader in Medical Canvassing, has launched its Medical Canvassing sub-brand, PRE-EX CANVASS, the company announced today. INTERTEL offers Medical Canvassing to allow insurance carriers to …

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INTERTEL’s President Featured in Work Comp Magazine
August 2, 2016 Press Releases

Six Things Every Claims Organization Should Know About Medical Canvassing Click here to view this article in the June-July Issue of WC Magazine In today’s climate, the need for claims organizations to develop and maintain a strong medical canvass program—traditionally viewed as an à la cart service— borders on a best practice. This is most evident at a time in our society when data integrity and security are at an all-time high. Additionally, the need …

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Red Box Recorders Becomes Key Partner in Battle Against Insurance Fraud

Article from: Bizjournals.com LONDON, May 18, 2016 INTERTEL, Inc., the leading medical canvassing firm in North America, has chosen Red Box Recorders as a key technology partner in the drive to combat insurance fraud. INTERTEL has deployed Red Box’s Quantify voice and data recording solution to capture over three quarters of a million calls annually at their four contact centers in Missouri and Colorado. This move makes INTERTEL the first company in the medical canvassing …

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A Letter from the President…

Where we’ve been and where we’re going… The evolution of Medical Canvassing in the insurance claims industry has really been something to marvel at over the last 10 years. Traditionally viewed as an “a-la-cart” service, the need for large organizations to develop and maintain a strong Medical Canvass Program in today’s climate borders on best practice. This is most evident at a time in our society when data integrity and security are at an all-time …

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INTERTEL, Inc. announces promotion of Nate Hessel to Vice President of Client Services
February 4, 2015 Press Releases

St. Louis, MO – INTERTEL, Inc., the nation’s largest provider of medical canvass data, announced today that effective February 2, 2015 Nate Hessel has been named Vice President of Client Services. The announcement was released today by INTERTEL’s President, Steven D. DeRossett. Mr. Hessel will oversee all national sales and client service efforts. He will report directly to Mr. DeRossett. Mr. Hessel most recently served as National Director of Client Services, where he was responsible …

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