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Have you ever suspected that you might be missing crucial medical information for a case or claim? In order to ensure that all of the relevant information is considered, a medical canvass is an important tool to receive a comprehensive overview of a person’s medical history.

What is Medical Canvassing?

A medical canvass is one of the few ways that you can uncover and verify medical treatment information. When you request a medical canvass, INTERTEL reaches out to healthcare providers in a specific geographical area making up the entire circumference of the claimant’s/client’s residence, workplace, or the site of the reported accident.

How does an INTERTEL Medical Canvass Work?

Step 1: Request your Medical Canvass through iTotalAccess or our online request form.

Once you have submitted your request, INTERTEL’s intake team will confirm all demographics via third party information resource integrations. If any discrepancies are identified such as aliases, variates of Date of Birth, Social Security Number, or additional address history one of our Client Success Team members will contact you to review the information prior to final submission for the assignment.

Step 2: Research and Analysis

Once your request is reviewed and confirmed, our proprietary software will identify all medical facilities that match the criteria of your selected medical facility types. This process builds a list of medical facilities to be contacted, eliminating “bad facilities” and duplicate listings. Our expertly trained medical canvassing analysts will then initiate the initial contacts with all the listed medical facilities. Upon completing the initial canvass, additional quality control (QC) protocols will be triggered by MedCheckPro, enabling our review process to seamlessly begin. Finally, the completed canvass will be formatted for the final report generation.

Step 3: View Your Online Report

Once the canvass has been thoroughly reviewed and formatted, INTERTEL’s system will notify you based on your preferred workflow regarding the completion status of the report. You will receive an email confirming the completion with a link to your completed medical canvass. If there is an established integration, the report will be uploaded to your third-party system for your review.

Are you interested in learning how a medical canvass can increase the efficiency of your case discovery and investigations? Visit our website or reach out today to learn more!