Originally compounded by the COVID-19 pandemic, case backlogs and pent-up cases have only continued to grow as court systems face challenges such as lawyer shortages, judicial vacancies and inadequate funding. In fact, 79% of judges and court professionals reported that they are experiencing delays in their hearings and there’s been a 72% increase in pending cases over the last decade. To complicate matters even further, 2024 saw the launch and growth of companies that utilize AI to generate documents such as demand letters at higher volume than previously possible. Firms will need to scale up their operations in order to...
Read More
Social canvassing is the process of searching, capturing and preserving digital evidence from social media channels and other online sources. Information gathered during a social canvass can be used to establish previously unknown connections between claimants, validate claims, find alternative sources of income, confirm activity levels after an alleged injury and more. When we think about canvassing social media channels and other websites, the first ones that come to mind are probably Instagram, Facebook and X. And while these channels can certainly be full of useful information, they aren’t the only sources that should be considered during a social...
Read More
Our Social Canvassing services have long provided investigators with vital information from social media accounts and other internet accounts and related metadata. Recently, we added Social e-Profiler to our robust selection of offerings in order to save you time and money on your canvassing requests. Here’s a quick overview of Social e-Profiler and how it works in concert with our Social Canvassing services. Social e-Profiler begins when you submit a search request based on a person’s full name, date of birth (or approximate age range), and at least one of the following: email address, username, phone number or zip code....
Read More
We’re introducing a new and improved request form for our medical and social canvassing services. Based on feedback from our customers, this intuitive new form makes it easier than ever to quickly request the services you need. Here’s an overview of what you can expect in the ordering process: 1. Medical Canvassing First, choose between our QuickTEL Canvass Express Bundle or Canvass By Location Type offerings. With the QuickTEL Canvass Express Bundle, you will receive medical checks at 20 facilities (10 hospitals and 10 pharmacies) in a 70-mile radius of the address you provide within 48 hours. Our Canvass By...
Read More
Have you ever been working on a case or claim and suspected that there might be treatments that go beyond the information initially disclosed to you by a claimant? Whether a claimant has simply forgotten about past treatment or they’re strategically withholding the information in hopes of influencing the outcome of a case, medical canvassing can help you answer the question: Is there more information? A medical canvass is designed to uncover essential claimant information and medical treatment history. During a medical canvass, medical facilities within a specific geographic area are contacted to identify if a claimant was ever treated...
Read More
In the aftermath of large-scale natural disasters like the recent hurricanes in Florida and flooding in western North Carolina, communities band together to sort through the devastation and begin the long task of rebuilding. Unfortunately, others use this time to take advantage of the chaos and engage in fraudulent behavior. There are many types of fraud that can occur after a natural disaster that seek to either victimize those directly impacted by the event, defraud insurance companies or both. For example, contractors may offer to manipulate their prices to cover deductibles or offer extra repairs unrelated to the disaster. It...
Read More
SOMERSET, N.J., Sept. 30, 2024 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDO, CCLDP), a leader in healthcare technology and generative AI solutions for medical practices and health systems nationwide, today announced a strategic partnership with ChartSwap, a leading provider of business-to-business (B2B) medical and billing records exchange, to launch "CareCloud Powered by ChartSwap.” This new collaboration will significantly enhance the way medical records are handled and accessed, enabling CareCloud’s providers to focus more on delivering high-quality patient care. Through this partnership, ChartSwap will serve as the dedicated portal for handling Release of Information (ROI) requests for medical information at CareCloud provider...
Read More
As the world becomes increasingly interconnected, the role of smart devices in insurance fraud investigations has taken center stage. Welcome to an era where the digital breadcrumbs left behind by smart devices hold the potential to revolutionize the way we uncover fraudulent activities. In this blog, we'll explore how the proliferation of smart devices has impacted fraud investigations, share examples of how smart device data has cracked cases wide open, delve into the challenges investigators face, and peer into the future of insurance fraud detection and prevention. The Proliferation of Smart Devices: Smart devices have infiltrated every aspect of our...
Read More
As social platforms continue to rapidly take over, it’s crucial to utilize the information on these data-heavy platforms for your insurance investigations. Through INTERTEL’s Social Canvass, you receive a meticulous overview of an individual’s digital footprint, which spans various online platforms to uncover any relevant information. Today, we wanted to dive deeper into the world of social canvassing by discussing the top 5 benefits this service offers. 1. Validate Statements and Claims: In a world where connection and validation are paramount, social media often serves as the platform for individuals to share their experiences, whether that be accidents, surgeries, or...
Read More
Maintaining HIPAA compliance is vital for the continued success of your organization or business and the protection of your patients' well-being. Implementing the following five tips will help you enhance compliance, stay ahead of potential breaches, and ensure the security of patient data. Analyze Your Risk Points: One of the most effective ways to improve HIPAA compliance is to assess where customer and patient data "lives" within your workplace. Create a list that outlines the entry points, storage locations, and exit points of patient data. Look for any potential weaknesses or vulnerabilities in this information pipeline. Using HIPAA-compliant software for...
Read More
